St. John’s, NL – (May 12, 2006)
Fortis Properties is pleased to announce Delta St. John’s has received top honours and national recognition in the Delta brand franchise awards.
The Delta St. John’s Hotel and Conference Centre was recognized for its exceptional service and product offerings with first place in two award categories, Hotel of the Year, Franchise and Most Improved Guest Satisfaction. Hotel of the Year, Franchise is given to the franchise posting the most improved scores in room revenue, guest satisfaction and revenue penetration. The Most Improved Guest Satisfaction award recognizes the hotel with the greatest improvement year over year.
Two other Fortis Properties’ hotels, Delta Brunswick in Saint John, New Brunswick and Delta Sydney in Sydney, Nova Scotia, were also recognized for their achievements with awards in both categories. Delta Sydney also placed in the category of Sales Team of the Year, Franchise.
Nora Duke, Vice-President of Hospitality Services with Fortis Properties, noted it is the combination of people, service excellence and quality facilities that led to these awards. “These distinctions are very rewarding for all three of our Delta branded hotels. We are so pleased to see our employees recognized in this way,” said Duke. “We are particularly pleased to see Delta St. John’s lead in each category. I think it is quite noteworthy given we are nearing the first anniversary of our 128-room expansion of that hotel.”
Terry Chaffey, General Manager of Delta St. John’s, was extremely pleased to receive the awards as they recognize the dedicated efforts of his employees and their commitment to service excellence. “We have a great team of people here at Delta St. John’s. Their dedication to creating exceptional customer experiences has enabled us to be among the top performers in the hospitality industry,” said Chaffey. “I’d like to congratulate my colleagues at Delta Brunswick and Delta Sydney on their achievements. I think these accomplishments speak highly of our company and its ability to own and operate quality hotels.”
Fortis Properties owns and operates 15 hotels throughout Canada. A subsidiary of Fortis Inc., Fortis Properties is a leading Atlantic-Canadian based company with holdings in commercial real estate, hotels and hydro generation.
For more information on Fortis Properties and its operations, please visit the Company’s web site at www.fortisproperties.com.
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